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Frequently Asked Questions
What does it mean to "manage" my domain?
How do I change
the information in my domain?
Can I manage a
domain I already own?
What information
can I change in my contact info?
What is a DNS?
Why would I need
to change my DNS information?
How do I change
the DNS information for my Domain Name?
How long does it
take for DNS changes to take effect?
Can I have my
domain URL-forwarded or redirected?
Who do I contact
for additional assistance?
What
does it mean to "manage" my domain?
If you've ever dealt
with the management of your domain, you know that with other
registrars, it can be a difficult and lengthy process. The
smallest change, from changing your email address in your
contact information, or altering the nameservers of your host,
can require multiple, confusing emails. Now, however, Paragon
Computer Systems gives you the ability to make all of those
changes online! You can change your contact information or
nameservers in just a few seconds, using our secure system.
Access your domain from any web browser 24 hours a day, 7 days a
week, using your username and password.
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How do I
change the information in my domain?
Log on to our Domain
Management System by clicking on the "Member Login" link on the
menu bar on the left-hand side. Input your username and password
to log on to our secure server. You can see the domains you have
in your account, listed 10 at a time. (You can, if necessary,
search for a specific domain you own.) Click the "Change Info"
button next to the domain you wish to alter.
Each domain has a number of items you can change. You may change
the administrative, technical and billing contact information,
as well as the nameserver (DNS) info. For more on changing DNS
info, please see "How
do I change the DNS information for my Domain Name?",
below.
You may not change the registrant info. The registrant is the
owner of a domain, and as such, requires more security. In order
to change a registrant, you need to go through the Registrant
Transfer procedure. Click
here
for more details.
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Can I
manage a domain I already own?
Only domains that have been registered with, or transferred to,
Paragon Computer Systems will appear in your Domain
Management System. If you have registered a domain with another
registrar, you will need to transfer it to Paragon Computer
Systems before you can manage it using our system.
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What information can
I change in my contact info?
You can change the following information for your
administrative, technical and billing contacts: Name, Email,
Company, Address, Phone and Fax. In addition, you can change the
Domain Name Server Info (see more below).
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What is a DNS?
DNS (Domain Name System) is a system that translates a domain
name from letters (www.ParagonComputerSystems) into a numerical IP
address (NS1.ParagonComputerSystems 63.85.86.14).
Each time you register a domain name you must specify your DNS
information. If you register a domain name through
Paragon Computer Systems, you can use our DNS information free of
charge! This is known in the industry as "parking" a domain-
parking is free using Paragon Computer Systems's servers. You
can also change the DNS information at any time, also free of
charge, but be aware, your new DNS host may charge you a parking
fee...
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Why would I need to
change my DNS information?
If you have a new web site or email account, your web
hosting company or ISP will ask you to change your DNS
information (typically, they would become the new DNS host) so
that your domain name can be connected to your web site and your
email account can be setup.
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How do I change the
DNS information for my Domain Name?
If you are changing DNS information on a domain name you
registered with Paragon Computer Systems, begin by clicking the
"Member Login" link in the left-hand menu bar. You will be asked
for the username and password you designated at the time you set
up your domain account. If you have forgotten your username and
password, you can have it emailed to the email address you have
on account. Choose the domain you wish to alter from your list
of domains. Then, click the "Change Info" button next to the DNS
Info section. Input the primary and secondary (and, if
necessary, the tertiary) hostnames. Our system will
automatically resolve the IP addresses of a valid nameserver.
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How long
does it take for DNS changes to take effect?
Typically, the DNS changes will be completed within 24 to 72
hours. This is standard Internet propagation time. The central
registry databases update automatically, upon your submission of
new information.
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Can I
have my domain URL-forwarded or redirected?
Paragon Computer Systems gives you the option of having your
domain directly forwarded to your website, if your webhost will
not allow you to host your name along with your site.
URL-forwarding is a function of the management control panel.
Access the Manage section through our Member Login with your
username and password, and select the URL-forwarding tab. For a
nominal fee of just $6.00 per name per year you can have
URL-forwarding to the URL of your choice. You can use a www URL-
http://www.yourcompany.com/yourexamplesite.html, or an IP
address URL- http://12.34.56.789.
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Who do I
contact for additional assistance?
If you have other questions, email customer service at
support@paragoncomputersystems.com.
Or, you may call us at 856-384-1874.
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| Have your domain name redirected
to the URL address of your choice for just $6.00 per yr., per
name. |
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| For Just $5.00 per year, you can
have your e-mail redirected to the E-mail Post Office of your
choice. |
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